“We are very impressed with Christian’s and Minuteman’s efforts to take care the batteries that were not hooked up with an order we had placed. Christian had reached out to our vendor to make sure we were aware and to schedule a date for Minuteman to come and take care of it. The vendor let us know but we never followed up with Christian. Christian decided to obtain our information so they could reach out directly to me. That alone showed our team that Minuteman and their team care about their products and their customers. Christian could have let it go, but instead did the right thing by following up not just once, but twice to be sure we were taken care of. To top it off, Christian was very professional on the phone and a pleasure to talk with. Thank you very much for providing excellent customer service.” – Kim H., Security Industry Manager
