“We are very impressed with Christian’s and Minuteman’s efforts to take care the batteries that were not hooked up with an order we had placed. Christian had reached out to our vendor to make sure we were aware and to schedule a date for Minuteman to come and take care of it. The vendor let us know but we never followed up with Christian. Christian decided to obtain our information so they could reach out directly to me. That alone showed our team that Minuteman and their team care about their products and their customers. Christian could have let it go, but instead did the right thing by following up not just once, but twice to be sure we were taken care of. To top it off, Christian was very professional on the phone and a pleasure to talk with. Thank you very much for providing excellent customer service.” – Kim H., Security Industry Manager

VERY Impressed! Excellent Customer Service!

“I had a problem at installation of MN 525 which was immediately addressed by Minuteman”, whereas “APC provided virtually no customer service.” – B. Walters, Mt Pleasant, SC

Immediately Addressed Issue

“Thank you for being so service oriented.” Not only will I “recommend Minuteman because of your service, but I will never buy any other UPS. And I will convert all my customers to Minuteman.”
 – M.R., Cooper City, FL

Highly Recommended! Customer for Life!

“Your technical assistance is among the best I have ever experienced. Jeff, the technician who assisted me with an installation issue was knowledgeable, fast, efficient, and friendly.” – P. Mata, Miramar, FL

BEST Technical Assistance – Fast, Efficient, Friendly

Excellent Service

I’m taking time to let you know how impressed I was with the response I received from your technical support staff.

After leaving a message I was promptly called back by your support personnel named Jeff. Moreover, Chris “step-by-step” trouble shooting assistance and “real world” advice was nothing less than exceptional. It is a rare treat when you can communicate with someone over the phone who can give you complete and comprehensive service and advice. Chris is a credit to your organization. Keep up the good work!

Regards,
John

Truly Exceptional + Comprehensive Service & Advice

“We’ll give you very high marks at this point, though we have not had them long enough to know how well they last. So far, they have been rock solid, and a big improvement over the previous APCs.” – B. Fitton, Tacoma, WA

Rock Solid & BIG Improvement over APC

“You guys make a great product.” – JN from Accu-tech Corp

GREAT PRODUCT

We work in recording studios almost everyday. Our art and livelihoods are at the mercy of the AC power at all times, especially when working with Digital Audio. Not only can the session go down but we could lose everything from a dip or drop in power to our hard drives. The E1100 Minuteman Uninteruptible power supply is the answer. This is truly insurance for our art. We have insurance against equipment theft, this is insurance against product theft from the power company! Built like a rock, flexible, and reliable! A must have for anyone serious about their recording and studio craft!”

Zoro (Drummer for Lenny Kravitz, Bobby Brown, Frankie Valli & The Four Seasons and many more) Visit Zoro’s Web site at www.zorothedrummer.com

Russ Miller (Los Angeles Studio Drummer, The Fifth Dimension, A Taste of Honey and Studio Owner)

Only 15 minutes after I installed an MN 325, I suffered a total power failure and the unit worked as advertised. Talk about timing! I haven’t had any other power failures since, but I know that if I do I’ll be protected.

L. Neidow – Kentwood, MI

It is a good product. Buyers always want more for less. I think I got it. Keep it up.

J. Carter – Luling, Texas